Frequently Asked Questions

5-Filter BAQ (Body Art Quality) means our dried Lawsonia Inermis leaves undergo five consecutive mechanical micro-mesh filtration passes through fine pharmaceutical-grade cloth filters. This intensive process removes 100% of fibrous leaf veins, twigs, dust, and coarse plant fibers. The resulting micro-fine powder passes effortlessly through ultra-fine 0.32mm and 0.38mm cone tips with zero clogging or spurting, giving professional bridal artists flawless precision.

Pivanta henna leaves are exclusively cultivated and harvested in Sojat, Rajasthan—the global capital of premium henna. Grown in arid, mineral-rich soil, our crops consistently deliver an exceptionally high natural Lawsone (2-hydroxy-1,4-naphthoquinone) dye content of 2.8% to 3.2% (independently verified via lab HPLC testing). This guarantees a fast dye release and an intense, long-lasting mahogany-to-blackish stain.

Guaranteed 0% chemicals. Our powder is 100% pure, unadulterated dried Lawsonia Inermis leaf. We strictly never use PPD (para-phenylenediamine), ammonia, picramic acid, synthetic colorants, heavy metals (lead, arsenic), or preservatives. Every commercial export batch is certified safe and accompanied by a Certificate of Analysis (COA) and Material Safety Data Sheet (MSDS).

Unopened Pivanta henna powder has a shelf life of 24 months from the manufacturing date. We package our powder in high-barrier, heat-sealed aluminum foil pouches that protect the delicate lawsone dye molecules from moisture, UV light, and oxidation. Store unopened packets in a cool, dry, dark pantry away from direct heat or sunlight. Avoid keeping dry powder in the refrigerator before opening to prevent condensation moisture.

A standard professional bridal recipe per 100g of Pivanta 5-filter powder uses: 30g of pure white granulated sugar (for paste stickiness and flexibility), 30ml of pure essential oil (such as Pivanta Signature Mixed Oil, Eucalyptus, or Cajeput), and approximately 220ml–250ml of lukewarm water or lemon water. Add liquid gradually until you reach a smooth, elastic ribbon consistency, then let it rest for dye release (4–6 hours at 25°C–30°C warm room temperature).

Biaxially Oriented Polypropylene (BOPP) at 20 microns provides the ideal balance between tensile resilience and tactile flexibility. Cheaper 25–30 micron films are too stiff and cause severe hand fatigue during marathon 8-hour bridal appointments, while thinner 15-micron films frequently burst along the side seam under extrusion pressure. Pivanta 20-micron sheets are laser-cut with sealed edges that never fray or split.

We supply pre-rolled empty cones in three precision opening sizes: 0.32mm (Micro/Fine tip – perfect for intricate bridal lace, filigree, and reverse negative filling), 0.38mm (Standard tip – ideal for speed artists, florals, mandala work, and figure outlines), and 0.40mm (Bold tip – best for bold arabic shading, body art fills, and feet designs). All cones come pre-pinned with color-coded safety pins to preserve the needle-sharp tip.

Because Pivanta fresh bridal cones are prepared without chemical preservatives, they must be stored frozen. Place your filled cones inside an airtight ziplock container and store them in the deep freezer at -18°C. Frozen fresh cones retain peak stain release and dye potency for up to 6 months. When ready to use, remove only the required number of cones and let them thaw naturally at room temperature for 25–30 minutes before cutting the tip.

Even with 5-filter micro-powder, undissolved sugar crystals, dust motes, or skin oils can accidentally enter the paste during mixing. Straining the mixed paste through a pharmaceutical-grade elastic micro-nylon stocking filters down to under 50 microns. This completely eliminates micro-clogs, ensuring continuous, silky paste extrusion from start to finish.

No. Standard stationery tape uses water-based acrylic adhesives that freeze, turn brittle, and detach when frozen. Pivanta sealing tape is manufactured with an industrial solvent-borne high-tack adhesive specifically engineered to maintain an airtight, moisture-resistant bond against BOPP film through repeated freeze-and-thaw cycles.

Our Signature Mixed Oil is a balanced synergy of three high-monoterpene steam-distilled essential oils: high-cineole Nilgiri Eucalyptus, high-terpineol Indonesian Cajeput, and high-eugenol pure Clove Bud oil. These specific monoterpene hydrocarbons dissolve the lawsone dye molecules and bind them directly to the keratin proteins in the deeper epidermal skin layers, producing an intense, rich mahogany-to-blackish stain that plain single oils cannot match.

After scraping off the dry henna crust (never with water!), the young stain appears bright pumpkin orange. The lawsone dye requires 24 to 48 hours of oxygen exposure to darken into a rich maroon-black. Our Aftercare Balm contains pure unrefined Rajasthani beeswax, raw shea butter, and essential oils. It forms a breathable, waterproof physical shield that protects the oxidizing dye from water, soap, and friction while locking in body heat to accelerate oxidation.

When applied using 5-filter Rajasthani henna, high-terpene essential oils, and proper aftercare (keeping water off for the first 24 hours), the stain lasts 14 to 21 days on palms and soles. The stain will peak in darkness between 48 and 72 hours post-application and gradually fade naturally as skin cells exfoliate.

100% pure plant-derived. Cheap market "mehendi oils" are often diluted with toxic kerosene, mineral turpentine, or artificial synthetic aromas that irritate sensitive skin. Pivanta essential oils are 100% steam-distilled from natural botanical sources with zero petroleum additives, making them safe for sensitive bridal skin.

We support both growing home businesses and established distributors:
• 100g 5-Filter Henna Powder: Sample MOQ is 10 packets (1 kg); commercial bulk packs are available in 25kg / 50kg moisture-sealed bales.
• Fresh Ready-to-Use Cones: Minimum order is 50 cones (or master cartons of 500 cones).
• Pre-Rolled Empty Cones: MOQ is 100 cones (or cartons of 1,000 cones).
• 20 Micron BOPP Cellophane Sheets: MOQ is 1,000 pre-cut sheets (or 10,000 bulk packs).
• Essential Oils: MOQ is 1 Liter (or 500ml bottles for trials).

Yes! We help bridal artists, academies, and international cosmetic brands build their own branded product lines. We offer:
1. Custom printed 3-layer foil pouches with your brand logo, barcode, and regulatory copy.
2. Custom printed cellophane wrappers with your brand name, social handles, or contact info.
3. Private labeled essential oil bottles and aftercare balm tins.
Inquire with our B2B desk via WhatsApp for custom tooling and minimum batch volumes.

We offer tiered volume pricing. Orders exceeding 100 kg of powder, 10,000 BOPP sheets, or master cone cartons qualify for tiered factory-direct discounts. Contact our wholesale export manager via WhatsApp at +91-9727964227 or request an official FOB/CIF price quotation.

• Domestic India Orders: Bank Wire (NEFT/RTGS), UPI, IMPS, and corporate direct debit.
• International Orders: Swift Wire Transfer (T/T), Commercial Bank Transfer, and Letter of Credit (L/C) for container freight shipments.
Wholesale orders are typically processed upon advance payment or 50% advance / 50% upon bill of lading (B/L) dispatch.

We regularly export to over 40 countries worldwide, including:
• North America: United States (USA), Canada
• Europe: United Kingdom (UK), Germany, France, Netherlands, Ireland, Spain, Italy, Sweden
• Middle East: United Arab Emirates (UAE - Dubai/Abu Dhabi), Saudi Arabia, Qatar, Oman, Kuwait
• Asia-Pacific: Australia, New Zealand, Singapore, Malaysia, Mauritius, South Africa.

Every export consignment is backed by a comprehensive compliance folder:
1. Certificate of Analysis (COA) specifying Lawsone percentage, moisture levels, and microbiology.
2. Material Safety Data Sheet (MSDS / SDS) meeting OSHA and EU CLP standards.
3. Certificate of Origin (COO) for preferential customs duty treatment.
4. Official Phytosanitary Inspection Certificate issued by the Indian Ministry of Agriculture.
5. Government of India UDYAM & IEC (Import Export Code) registration documents.

For air express consignments (up to 250 kg), we partner with DHL Express, FedEx International Priority, and Aramex. Typical transit times from dispatch to doorstep delivery are:
• USA & Canada: 4 to 7 business days
• UK & European Union: 4 to 6 business days
• UAE & Middle East: 3 to 5 business days
• Australia & New Zealand: 5 to 8 business days
For large bulk orders (500 kg to 20ft container loads), we ship via sea freight (FOB Mundra Port / CIF destination port).

We dispatch international air courier shipments on Delivered At Place (DAP) terms. Our export invoices are formatted with precise Harmonized System (HS) Codes:
• Henna Powder: HSN 33049910
• BOPP Cellophane: HSN 39202020
• Essential Oils: HSN 33012990
The carrier (DHL/FedEx) handles formal customs clearance and contacts the receiver directly for local VAT/GST/import duties, if applicable in the recipient country.

All orders are dispatched within 24–48 hours from our logistics hub. We use surface and air priority couriers (Bluedart, Delhivery, DTDC, Express Cargo):
• Metro Cities (Mumbai, Delhi NCR, Ahmedabad, Bengaluru, Hyderabad, Chennai): 2 to 3 business days.
• Rest of India (Tier 2 and Tier 3 cities): 4 to 6 business days.
Tracking updates with live AWB link are sent to your registered WhatsApp number and email upon dispatch.

We package all perishable fresh cones inside insulated, multi-layer thermal foil bubble liners with gel cooling packs to maintain temperature stability during transit. In the rare event that a courier delay compromises paste freshness, our customer support team will immediately review your case and provide an expedited replacement batch.

Our team is available 6 days a week (Monday to Saturday, 9:30 AM to 7:00 PM IST):
• Direct WhatsApp: Click any "Ask Us on WhatsApp" button or message +91-9727964227
• Phone Call: +91-9727964227
• Email: info@pivantaproducts.in / pivantaproducts@gmail.com
Whether you need help selecting cone tips, calculating an export freight quote, or troubleshooting paste consistency, we are here to assist!